Privacy policy

Last updated: March 13, 2026

Gogate Hapus operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Gogate Hapus is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase from gogatehapus.com.

1. Personal Information We Collect
We collect contact details including your name, shipping address, phone number, and email address. We also collect transaction information including the items you purchase and your past transaction history.

2. Financial Information & Payment Processing
We use Razorpay as our third-party payment gateway to process payments.

We do not store your credit card, debit card, or net banking details on our servers.

All payment information is processed by Razorpay in an encrypted format.

You can read the Razorpay Privacy Policy here: https://razorpay.com/privacy/

3. Cookies and Tracking

Like most e-commerce websites, our Shopify store uses cookies and similar technologies to remember your cart contents, understand how you interact with our site, and improve your shopping experience.

4. How We Use Your Personal Information
We use your information to fulfill your orders (processing payments and arranging for shipping), providing you with invoices/order confirmations, and communicating with you regarding our farm-fresh mangoes. If you opt-in to our waitlist or place an order, we may use your phone number to send you transactional updates, delivery tracking, or notifications about fresh mango availability via SMS or WhatsApp.

5. How We Disclose Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above.

We use Shopify to power our online store.

We share your shipping address and phone number with our delivery partners (local couriers/drivers) solely for the purpose of delivering your order.

6. Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

7. Your Rights (India DPDP Act)
In accordance with the Digital Personal Data Protection Act (DPDP) 2023, you have the right to access, correct, or request the deletion of your personal data. You may exercise these rights by contacting our Grievance Officer listed below.

8. Security
We take reasonable precautions and follow industry best practices to make sure your personal information is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

9. Grievance Officer
In accordance with the Information Technology Act 2000 and the Consumer Protection (E-Commerce) Rules 2020, the name and contact details of the Grievance Officer are provided below:

Name: Tejashree Gogate

Email: gogatetejashree@gmail.com

Address: D 21-22 Woodland Apartments, Kothrud, Pune, Maharashtra 411038.

10. Minors

The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children.

11. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at gogatetejashree@gmail.com.